Shipping & Delivery

Free shipping is provided for orders that total $25.00 or more (product cost, before tax and freight). Smaller orders will be charged $5.00 shipping and handling.

We ship all products ordered within 1-2 business days. We do NOT ship outside the United States (not even to Canada). Orders ship Monday through Friday. We don’t ship on weekends or holidays.

Returns and Refunds

Returns
If you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange (less shipping costs). Please see below for more information on our return policy.

Return Process
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition. To return an item, please email customer service at service@plantformulas.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely into suitable packaging and mail it to:

Plant Formulas
Returns – RMA #
5055 Business Center Dr Ste 108,
Fairfield, CA 94534

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Exchanges
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least fourteen (14) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

Exceptions
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Questions
If you have any questions concerning our return policy, please contact us at: 707-812-1641 or service@plantformulas.com